March 16, 2020 Dear NationaLease Member, I wanted to update you personally on the steps we are taking in response to the coronavirus (COVID-19) outbreak. We are continuously monitoring the current status of the virus and are following all guidance issued by the U.S. Centers for Disease Control (CDC) and […]
The bad news: COVID-19 is forcing fleets to re-asses every aspect of their business. The good news: COVID-19 is forcing fleets to re-asses every aspect of their business. Last month, TruckingInfo published an article discussing how fleets are looking at various ways to run leaner in order to survive this […]
Every business knows that good customer service matters, but are you paying close enough attention to the service your customer experiences? Successful businesses understand that in today’s competitive business environment, a customer-centric philosophy is the most important step towards that success. That means every aspect of the organization looks at […]
COVID-19 has changed the way we purchase goods…what will that mean for one of the trucking industry’s biggest problems, the driver shortage? I recently wrote an IdeaXchange blog that discussed how e-commerce is changing the way fleets choose their equipment based on load size and distance. The e-commerce trend began […]
At NationaLease, our members and customers have always valued the job their technicians perform. Now there’s a special week for them. All I can say is, it’s about time. Although the driver shortage seems to take up the most editorial space for the trucking industry, a shortage of technicians also […]
Floods in the South…fires in the West…and a global pandemic! And we haven’t even gotten to the worst of hurricane season. No wonder businesses are reeling. There has rarely been such a confluence of disasters as exists today. An article in FleetOwner covers the wildfires in the West, where the […]
Before any of us had ever heard of COVID-19, there had been an ongoing uptick, year after year, in customers deciding to do their shopping online, from electronics to books to medicines to groceries, et al. Back in April of 2019, CNBC noted that “The total market share of “non-store” […]
The CVSA roadside inspection blitz is almost here. Is your fleet ready? Each year, the Commercial Vehicle Safety Alliance (CVSA) runs their annual International Roadcheck on commercial vehicles. Starting Monday, September 9, approximately 10,000 CVSA-certified local, state, provincial, and federal inspectors will perform inspections on trucks and buses across North […]
Making sure your product is transported to its destination in a timely and safe manner is vitally important for your business. But do you really need to take on the burden of doing it all yourself? The more you can focus on your core business, the more strategic you can […]
People don’t quit their jobs…they quit their bosses. In the movie, Horrible Bosses, employees consider unique and unacceptable ways of getting out from under terrible, abusive supervisors. Fortunately, that’s not the way people handle that situation. Unfortunately, the employee usually ends up leaving the company. If the person was, by […]