Originally appeared in FleetOwner. It’s the fleet problem that never goes away—how to recruit drivers and technicians and, even more importantly, how to keep them. At a recent NationaLease meeting, Dr. Fiona Jamison, VP of research and people analytics at People Results, addressed the issue of technician retention and how fleets can keep […]
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Originally appeared in FleetOwner. Summer brings its own set of challenges to fleet management. From horrific flash floods to scorching heat to unrelenting wildfires, these are the perils of summer. And hurricane season hasn’t really taken shape. The season demands vigilant upkeep of your trucks. Every year, we post about […]
Originally appeared in FleetOwner. The supplier-customer relationship is one of the most critical drivers of long-term business success, regardless of whether you’re in the B2B or B2C space. What are you doing to make that relationship exceptional? Of course, delivering the right product or service on time and at the […]
Originally appeared in FleetOwner. “How do you measure success?” It’s a simple question—but one every business must answer with precision. Without a clear understanding of what success looks like, it’s impossible to prove value, build trust, or make data-driven decisions. At a recent NationaLease meeting, Chris Fisher, VP of operations for Miller Dedicated […]
Originally appeared in FleetOwner. Construction zones. Emergency roadwork. Multi-mile backups caused by everything from minor fender benders to massive infrastructure projects. If you’re managing a fleet, chances are you’re feeling the pressure of increased congestion—and so are your margins. You’re not imagining things: Congestion is getting worse. The 2024 TomTom Traffic […]
Originally appeared in FleetOwner. Fleet managers play a pivotal role in keeping operations efficient, compliant, and cost-effective. Yet, as with drivers and diesel technicians, the fleet management talent pool is thinning. Many current managers are nearing retirement age, and the demand for experienced, forward-thinking leadership is growing fast—especially as technology […]
Originally appeared in FleetOwner. You’ve successfully recruited top-tier diesel technicians, but the challenge doesn’t end there. In today’s competitive landscape, retaining these skilled professionals is crucial for maintaining operational efficiency and minimizing turnover costs. At a recent NationaLease event, Carli Kuntze, SVP of human resources, and Susan Baer, VP of […]
Originally appeared in FleetOwner. Last week, I highlighted the importance of effective password management. However, even the most intricate passwords can fall short if other critical security measures are overlooked. At a recent NationaLease event, Russ Abdrakhmanov, founding leader of neKey Cybersecurity, revealed a glaring example of security lapses leading to a catastrophic […]
Originally appeared in FleetOwner. Just as I started to write this article, an alert appeared in my email regarding a massive data leak of more than 184 million “unique logins and passwords to popular websites and apps, including Facebook, Instagram, and Snapchat.” Logins to Google, Microsoft, and even some bank accounts were […]