Originally appeared in Commercial Carrier Journal. When the industry talks about the ongoing technician shortage, the conversation usually circles back to the usual suspects: competitive pay, sign-on bonuses and recruiting perks. While selling the job is essential, it overlooks a much larger, structural hurdle — the growing gap between what […]
Employees
30 posts
Originally appeared in FleetOwner. Change management is one of the most challenging responsibilities any organization faces. While new technologies, processes, and business strategies are designed to improve efficiency and performance, people naturally gravitate toward familiarity. The longer employees and managers have performed a task a certain way, the more deeply […]
Originally appeared in FleetOwner. When filling critical roles, especially hard-to-recruit positions such as diesel technicians, employers often focus on evaluating candidates’ skills, experience, and cultural fit. But there’s another reality that organizations can’t afford to overlook: While you’re evaluating candidates, they’re evaluating you. Every interaction, from the job posting to […]
Originally appeared in FleetOwner. Fleet operators face no shortage of challenges in today’s volatile business environment. While some factors are outside their control, others are not. One area where fleet leaders can have a significant impact is employee retention, particularly among diesel technicians. As I noted in recent blogs, a […]
Originally appeared in Commercial Carrier Journal. We talk a lot about resilience in our industry. Usually, we use the term to describe our operations: building supply chains that can withstand geopolitical shocks, spec’ing trucks that can handle punishing routes, or insulating our businesses against economic headwinds. But as we head […]
Originally appeared in Commercial Carrier Journal. I’ve been writing about the challenges of hiring quality diesel technicians for years, and frankly, it hasn’t gotten any easier. As we move through 2026, thousands of positions remain open across the industry. With trucks becoming more technologically complex and freight demands evolving, fleets […]
Originally appeared in FleetOwner. Over the past three decades, the American workforce has undergone a profound shift, one that is especially visible among older workers. According to the Pew Research Center, roughly one in five Americans aged 65 and older remains employed, nearly double the rate from 35 years ago. Among […]
Originally appeared in FleetOwner. It’s no secret that our industry continues to wrestle with persistent labor shortages. From drivers and technicians to logistics, finance, and nearly every function in between, finding and keeping qualified people has become one of the most pressing challenges businesses face today. Building a strong team […]