Change is inevitable…that doesn’t mean people have to like it. And they generally don’t, especially in the workplace. Whether it’s a Fortune 500 company, a mid-size clothing manufacturer, or a private fleet, change is constant. Just think of all the changes we’ve gone through in the last decade. Those changes […]
Employee Engagement
11 posts
It’s a daily alert for the industry…the ongoing and growing shortage of drivers and technicians. But companies and fleet managers know that those are far from the only positions they need to fill. One of the most impactful and important positions for any fleet is the fleet manager. Yet, as […]
If there’s been one issue that always rises to the top for commercial fleets, especially those that are long haulers, it’s been the shortage of qualified truck drivers. According to the American Trucking Associations (ATA), last year there was a deficit of 80,000 drivers and it’s only expected to get […]
Inflation, COVID variants, supply chain bottlenecks…everywhere you look, challenges to business growth keep expanding. It seems as though every day, another report comes out that forces organizations to review and revise forecasts, goals, and planning. Last week, an article in Transport Topics detailed the diminished prospects economies (and thereby businesses) […]
Our industry is always looking for the key that will open the door for successful technician recruitment. Maybe the answer is right on our personal devices. Driver shortages…logistics shortages…technician shortages: our industry is plagued by the difficulty in attracting younger talent. Companies and fleets have tried everything, from higher pay […]
You’re sitting in your home office, or in the cab of the truck…how can collaboration possibly be fostered in these environments? A few weeks ago, I posted a blog on the FleetOwner IdeaXchange discussing how important it is to make collaboration part of your overall operational strategy. This is always […]
Every business knows that good customer service matters, but are you paying close enough attention to the service your customer experiences? Successful businesses understand that in today’s competitive business environment, a customer-centric philosophy is the most important step towards that success. That means every aspect of the organization looks at […]
People don’t quit their jobs…they quit their bosses. In the movie, Horrible Bosses, employees consider unique and unacceptable ways of getting out from under terrible, abusive supervisors. Fortunately, that’s not the way people handle that situation. Unfortunately, the employee usually ends up leaving the company. If the person was, by […]
COVID-19 has impacted so much in our personal and business lives, but perhaps nothing in business has changed as drastically as the move to working from home. What happens when the pandemic ends? Working from home, or working remotely, is definitely not a new concept. Certain parts of the workforce […]