Originally appeared in Commercial Carrier Journal. One quality all great leaders share is the ability to lead through change. The trucking industry has certainly experienced its fair share of shifts over the past year, affecting everything from hiring and retention to everyday business activities. Now more than ever, it’s essential […]
Communication
8 posts
Originally appeared in FleetOwner. Safety is one of the most critical concerns in our industry, whether it’s protecting our drivers on the road, safeguarding our technicians in the shop, or ensuring the well-being of other motorists. It’s a multifaceted responsibility that demands consistent attention to safe driving habits, rigorous asset […]
Originally appeared in FleetOwner. The supplier-customer relationship is one of the most critical drivers of long-term business success, regardless of whether you’re in the B2B or B2C space. What are you doing to make that relationship exceptional? Of course, delivering the right product or service on time and at the […]
Change is inevitable…that doesn’t mean people have to like it. And they generally don’t, especially in the workplace. Whether it’s a Fortune 500 company, a mid-size clothing manufacturer, or a private fleet, change is constant. Just think of all the changes we’ve gone through in the last decade. Those changes […]
Our industry is always looking for the key that will open the door for successful technician recruitment. Maybe the answer is right on our personal devices. Driver shortages…logistics shortages…technician shortages: our industry is plagued by the difficulty in attracting younger talent. Companies and fleets have tried everything, from higher pay […]
The supplier-customer relationship is the most important relationship a business has, whether that business is B2C or B2B. What are you doing to make it the best it can be? When it comes to servicing customers, obviously the most important factor is making sure you deliver the product or service […]
Originally published in FleetOwner There are a lot of elements that go into making a business successful. It requires having the right products and services at the right price and the ability to get them to customers where and when they need them. But beyond that, customers are looking for […]
You’re sitting in your home office, or in the cab of the truck…how can collaboration possibly be fostered in these environments? A few weeks ago, I posted a blog on the FleetOwner IdeaXchange discussing how important it is to make collaboration part of your overall operational strategy. This is always […]