Originally appeared in FleetOwner. It has rarely been more fitting to say, “May you live in interesting times.” Technology is advancing faster than many organizations can absorb. Global conflicts continue to disrupt supply chains, and natural disasters appear to be increasing in both frequency and severity. At the same time, […]
Leadership
23 posts
Originally appeared in FleetOwner. “How do you measure success?” It’s a simple question, but one that every business must answer with confidence. Without a clear definition of success, it’s difficult to demonstrate value, earn trust, or make informed business decisions. That’s where key performance indicators (KPIs) come in. While it’s […]
Originally appeared in FleetOwner. Change management is one of the most challenging responsibilities any organization faces. While new technologies, processes, and business strategies are designed to improve efficiency and performance, people naturally gravitate toward familiarity. The longer employees and managers have performed a task a certain way, the more deeply […]
Originally appeared in FleetOwner. Fleet operators face no shortage of challenges in today’s volatile business environment. While some factors are outside their control, others are not. One area where fleet leaders can have a significant impact is employee retention, particularly among diesel technicians. As I noted in recent blogs, a […]
Originally appeared in Commercial Carrier Journal. We talk a lot about resilience in our industry. Usually, we use the term to describe our operations: building supply chains that can withstand geopolitical shocks, spec’ing trucks that can handle punishing routes, or insulating our businesses against economic headwinds. But as we head […]
Originally appeared in FleetOwner. Over the past three decades, the American workforce has undergone a profound shift, one that is especially visible among older workers. According to the Pew Research Center, roughly one in five Americans aged 65 and older remains employed, nearly double the rate from 35 years ago. Among […]
Originally appeared in Commercial Carrier Journal. In 2025, lawsuit abuse in the transportation industry reached an inflection point. Claiming the No. 2 spot on ATRI’s Top Industry Concerns list, it’s clear just how complex and far-reaching this issue has become. With costs on the rise and profits trending downward for […]
Originally appeared in FleetOwner. In a recent post, I explored how rising insurance costs are putting pressure on fleet operations. That reality makes safety an even more urgent priority across the industry. Whether it’s protecting drivers on the road, keeping technicians safe in the shop, or ensuring the well-being of […]