You can’t manage what you can’t measure, so improving shop management relies on capturing the right metrics. What goes on in your shop should be looked at with the same scrutiny that you view every aspect of your business. But first, you need to be aware of what data is […]
Daily Archives: May 30, 2017
2 posts
Why is it that we often take for granted the great things in our own backyards? I live within an hour’s train ride of some of the most visited attractions in the world—The Art Institute of Chicago, Navy Pier, the Magnificent Mile—yet I rarely visit them, unless an out-of-town guest […]