We always talk about employee recruitment, but how do we retain those employees in a way that makes them look at their job as more than just a paycheck? I hate to start off this blog with a negative, but here’s a depressing statement, “In a recent survey, Gallup Research […]
Webmaster
89 posts
You can’t manage what you can’t measure, so improving shop management relies on capturing the right metrics. What goes on in your shop should be looked at with the same scrutiny that you view every aspect of your business. But first, you need to be aware of what data is […]
When new trucks are delivered from the manufacturer, you would expect everything would be working to its optimum performance. Not so fast. Our industry is only too familiar with the tight margins we all operate under, so getting the best performance out of our vehicles, parts, and components is absolutely […]
The 2017 NationaLease Maintenance Managers Meeting began Wednesday, May 10, with the 7th annual NationaLease Tech Challenge, hosted by Michelin and TCi Tire Centers. Nine of our best technicians competed in a hands-on competition, which started with a 100 multiple-choice question exam back in March. These nine were the leading techs in […]
Taking advantage of both the proximity to Mexico and the recent Cinco de Mayo celebration, Jane Clark opened the 2017 NationaLease Maintenance Managers Meeting on Thursday, May 11, with a big “Bienvenidos!” before turning it over to this year’s meeting chair, Troy Simmons, Service Support Manager for TEC Leasing, a […]
Companies are sitting on a treasure trove of information when it comes to their fleet’s operating costs, but knowing which data to rely on is the key to making the right decisions. Today’s trucks supply lots of information through their sensors; however, if you’re using your trucks’ sensor data simply […]
Competition often brings out the best in people. You might want to think about trying it with your technicians. There are many ways to encourage your technicians to improve their performance. Jane Clark, Vice President of Member Services, in a recent IdeaXchange blog notes that setting up competitions could be […]
Fleets and owner-operators are hoping for an exemption from the ELD mandate for fleets and owner-operators who need short-term rentals. In March, Victoria Kresge, Vice President of Dedicated Services for NationaLease, posted a blog on the ELD mandate and who has responsibility for the technology for leased vehicles and short-term […]
Every business strives for success but resting on its laurels can spell real trouble in today’s fast-moving business environment. First, let me make clear that success is fine and something each company should evaluate and strive for. It’s what you do once you achieve success that makes a difference. In […]