When trust is the centerpiece of the B2B relationship, both buyer and seller can reap the benefits. Last month, I posted an IdeaXchange blog discussing how to get your customer to view you as a partner rather than as simply another vendor. This was based on the presentation given by […]
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I recently wrote two IdeaXchange blogs on disaster recovery: one on company preparedness and one on setting up a crisis management team. But what is the actual cost in dollars? 2018 has been horrifying in the number and intensity of natural disasters. And costs are still being assessed. The numbers […]