“Every cloud has a silver lining” as the saying goes. The coronavirus pandemic has cast a dark cloud over just about everything we see and hear today and I don’t wish to trivialize the toll it’s taken on people’s lives including sickness, death, financial distress and widespread fear. These are […]
March 16, 2020 Dear NationaLease Member, I wanted to update you personally on the steps we are taking in response to the coronavirus (COVID-19) outbreak. We are continuously monitoring the current status of the virus and are following all guidance issued by the U.S. Centers for Disease Control (CDC) and […]
If you think digital technology and the internet has replaced the need for human contact when it comes to customer relationships, think again. Here are the five P’s that may make the difference. There is no question that the way we do business, whether as a private consumer or as […]
Exactly one month ago, I posted a blog on this site regarding the disruptive potential of the coronavirus. I had no idea how quickly those concerns would come to pass. When I first posted the blog, “The Bug that Is Impacting Trucking” one month ago, the number of those infected […]
Employee engagement is something that is talked about in company boardrooms and management meetings frequently. But if you are not taking implementing initiatives seriously, you may be cutting your company off from the best possible workers. At a recent NationaLease meeting, one of our presenters was Thomas Walter, chief culture […]
Despite some notable exceptions (Winnipeg in January, and Toronto in February to name a couple), I try to plan my winter trips to warmer climates. It helps to cut down on the inevitable winter weather travel delays, and has the added benefit of allowing me to see the sun a […]
Having trouble recruiting technicians? Maybe you’re not looking in the right place. I have written so many times about the shortage of technicians in our industry. It is a subject, along with the driver shortage, that is discussed at most industry meetings and in virtually all trade publications. In the […]
Do you remember the movie, The Prize Winner of Defiance, Ohio? Probably not, as it didn’t have a lot of commercial success, despite starring Woody Harrelson and Julianne Moore. Released in 2005, it’s based on the true story of housewife Evelyn Ryan, who helps support her husband and their ten […]
Training programs are about more than just bringing employees up-to-date on the latest procedures and technology…they are a prime way to promote employee engagement. Late last month, I posted an IdeaXchange blog about implementing a training program and the steps a company needs to take in order to make the […]