Every business has the power to be innovative, but there are certain steps you need to take. Disruption is a fact of life for industries today. Cassettes disrupted the vinyl record industry and then were disrupted themselves by the iPod. Digital cameras disrupted the photographic film industry and now cameras […]
Jane Clark
Every seasoned business traveler knows that you never plan to fly north in the winter, especially from Chicago. I’ll blame it on the mild winter, the grass (not snow) outside my window, or maybe a false sense of confidence; but whatever the excuse, I planned my March trip to Minneapolis. […]
I thought Amazon’s drone delivery service would be the most amazing approach to last mile delivery that couldn’t be topped. Obviously, I was mistaken. There’s no arguing the fact that we’ve all become used to an e-commerce “on-demand” world, where consumers want what they want when they want it…and they […]
We always talk about employee recruitment, but how do we retain those employees in a way that makes them look at their job as more than just a paycheck? I hate to start off this blog with a negative, but here’s a depressing statement, “In a recent survey, Gallup Research […]
You can’t manage what you can’t measure, so improving shop management relies on capturing the right metrics. What goes on in your shop should be looked at with the same scrutiny that you view every aspect of your business. But first, you need to be aware of what data is […]
Why is it that we often take for granted the great things in our own backyards? I live within an hour’s train ride of some of the most visited attractions in the world—The Art Institute of Chicago, Navy Pier, the Magnificent Mile—yet I rarely visit them, unless an out-of-town guest […]
The HOS mandate is supposed to help reduce the problem of fatigued driving but although the FMCSA can mandate the hours one can drive, they can’t mandate drivers to not feel tired. There’s no question that driver fatigue is a major issue of concern, not just for the trucking industry […]
Taking advantage of both the proximity to Mexico and the recent Cinco de Mayo celebration, Jane Clark opened the 2017 NationaLease Maintenance Managers Meeting on Thursday, May 11, with a big “Bienvenidos!” before turning it over to this year’s meeting chair, Troy Simmons, Service Support Manager for TEC Leasing, a […]