It’s often said that “necessity is the mother of invention.” COVID made it necessary to find different ways to do business…and some of those “inventions” may be around for a while. Earlier this year, I posted an IdeaXchange blog discussing trends in hiring focused on issues like generations and diversity. […]
Jane Clark
198 posts
The supplier-customer relationship is the most important relationship a business has, whether that business is B2C or B2B. What are you doing to make it the best it can be? When it comes to servicing customers, obviously the most important factor is making sure you deliver the product or service […]
We had posted these 11 tips before the extreme weather hit. After the past week, these tips are more important than ever. Unless you’ve gone completely off the grid for the past week, you’ve probably seen the horrifying images of mass catastrophe pileups caused by ice and snow, including a […]
There is light at the end of the pandemic tunnel. But some trends have emerged that will affect businesses for the long haul. There have been a number of announcements over the past week that are positive, but there are warning signs within that news. On a positive note, vaccinations […]
With so many people out of work due to the pandemic, it may feel like an employer’s market when it comes to hiring. My advice: don’t get complacent. There is no question that COVID-19 has impacted the way companies look at their recruitment and retention efforts. Unemployment rates are still […]
You’re sitting in your home office, or in the cab of the truck…how can collaboration possibly be fostered in these environments? A few weeks ago, I posted a blog on the FleetOwner IdeaXchange discussing how important it is to make collaboration part of your overall operational strategy. This is always […]
The more things change, the more they stay the same, which unfortunately is not good news for the trucking industry when it comes to talent. But there are things your company can do to mitigate the risks. Last week, an article in FleetOwner discussed how COVID-19 has exacerbated the longstanding […]
Bad actors are constantly trying to attack companies by hacking into their systems. The increase in remote working has increased those attempts. I recently wrote an IdeaXchange blog on why cybersecurity needed to be a year-round priority for businesses of all kinds and all sizes. The advent of the COVID-19 […]
The bad news: COVID-19 is forcing fleets to re-asses every aspect of their business. The good news: COVID-19 is forcing fleets to re-asses every aspect of their business. Last month, TruckingInfo published an article discussing how fleets are looking at various ways to run leaner in order to survive this […]