Every seasoned business traveler knows that you never plan to fly north in the winter, especially from Chicago. I’ll blame it on the mild winter, the grass (not snow) outside my window, or maybe a false sense of confidence; but whatever the excuse, I planned my March trip to Minneapolis. […]
Jane Clark
111 posts
I thought Amazon’s drone delivery service would be the most amazing approach to last mile delivery that couldn’t be topped. Obviously, I was mistaken. There’s no arguing the fact that we’ve all become used to an e-commerce “on-demand” world, where consumers want what they want when they want it…and they […]
We always talk about employee recruitment, but how do we retain those employees in a way that makes them look at their job as more than just a paycheck? I hate to start off this blog with a negative, but here’s a depressing statement, “In a recent survey, Gallup Research […]
You can’t manage what you can’t measure, so improving shop management relies on capturing the right metrics. What goes on in your shop should be looked at with the same scrutiny that you view every aspect of your business. But first, you need to be aware of what data is […]
Why is it that we often take for granted the great things in our own backyards? I live within an hour’s train ride of some of the most visited attractions in the world—The Art Institute of Chicago, Navy Pier, the Magnificent Mile—yet I rarely visit them, unless an out-of-town guest […]
The HOS mandate is supposed to help reduce the problem of fatigued driving but although the FMCSA can mandate the hours one can drive, they can’t mandate drivers to not feel tired. There’s no question that driver fatigue is a major issue of concern, not just for the trucking industry […]
Taking advantage of both the proximity to Mexico and the recent Cinco de Mayo celebration, Jane Clark opened the 2017 NationaLease Maintenance Managers Meeting on Thursday, May 11, with a big “Bienvenidos!” before turning it over to this year’s meeting chair, Troy Simmons, Service Support Manager for TEC Leasing, a […]
Companies are sitting on a treasure trove of information when it comes to their fleet’s operating costs, but knowing which data to rely on is the key to making the right decisions. Today’s trucks supply lots of information through their sensors; however, if you’re using your trucks’ sensor data simply […]
Competition often brings out the best in people. You might want to think about trying it with your technicians. There are many ways to encourage your technicians to improve their performance. Jane Clark, Vice President of Member Services, in a recent IdeaXchange blog notes that setting up competitions could be […]