Our industry is always looking for the key that will open the door for successful technician recruitment. Maybe the answer is right on our personal devices. Driver shortages…logistics shortages…technician shortages: our industry is plagued by the difficulty in attracting younger talent. Companies and fleets have tried everything, from higher pay […]
Employee Engagement
15 posts
You’re sitting in your home office, or in the cab of the truck…how can collaboration possibly be fostered in these environments? A few weeks ago, I posted a blog on the FleetOwner IdeaXchange discussing how important it is to make collaboration part of your overall operational strategy. This is always […]
Every business knows that good customer service matters, but are you paying close enough attention to the service your customer experiences? Successful businesses understand that in today’s competitive business environment, a customer-centric philosophy is the most important step towards that success. That means every aspect of the organization looks at […]
People don’t quit their jobs…they quit their bosses. In the movie, Horrible Bosses, employees consider unique and unacceptable ways of getting out from under terrible, abusive supervisors. Fortunately, that’s not the way people handle that situation. Unfortunately, the employee usually ends up leaving the company. If the person was, by […]
COVID-19 has impacted so much in our personal and business lives, but perhaps nothing in business has changed as drastically as the move to working from home. What happens when the pandemic ends? Working from home, or working remotely, is definitely not a new concept. Certain parts of the workforce […]
Employee engagement is something that is talked about in company boardrooms and management meetings frequently. But if you are not taking implementing initiatives seriously, you may be cutting your company off from the best possible workers. At a recent NationaLease meeting, one of our presenters was Thomas Walter, chief culture […]
Training programs are about more than just bringing employees up-to-date on the latest procedures and technology…they are a prime way to promote employee engagement. Late last month, I posted an IdeaXchange blog about implementing a training program and the steps a company needs to take in order to make the […]