We know that when it comes to business, relationships matter. So what happens when the person you’ve developed that relationship with leaves? Creating a relationship with a customer obviously depends on the service and products you deliver; however, there’s no way to minimize the importance of the personal relationship you […]
Recruiting
Although the focus has often been on the shortage of truck drivers, the real danger for fleets is an impending drastic shortage of technicians. Having the vehicles in your fleet road-ready is imperative for business success. Making sure those vehicles are not only in tip-top shape, but are also compliant […]
When it comes to the driver shortage, there is no silver bullet or magic potion that will solve the problem. The solution lies in the way fleets address drivers’ concerns. When the average age of one of your most important employee positions is 52 and the rate of new hires […]
We always talk about employee recruitment, but how do we retain those employees in a way that makes them look at their job as more than just a paycheck? I hate to start off this blog with a negative, but here’s a depressing statement, “In a recent survey, Gallup Research […]
Your chosen candidate has accepted your job offer. That doesn’t mean your role is complete…far from it. In today’s market, qualified candidates get snapped up by employers relatively quickly. So once you’ve found, interviewed, and hired the right person, it’s important to take the steps necessary to make that employee […]
The candidate had the right resume, did well in the phone screening, now it’s time for the face-to-face interview. How do you know if this candidate is the right “fit.” In her continuing IdeaXchange blog series on recruiting, Jane Clark, Vice President of Member Services, has turned to the subject […]
You’ve found the right candidate; now you’re ready for the interview. But before that, you have steps to take. In Jane Clark’s continuing IdeaXchange blog series on recruiting, she has already covered creating a successful job description and the phone screening process, As she moves on to the next phase, […]
There are ways to measure how much it’s costing you to recruit the right employee. Not tracking the numbers can cost your business in wasted time and money. In her recent IdeaXchange blog, “Hiring: The phone screening process,” Jane Clark, VP Member Services for NationaLease, continues to talk about the […]