Originally published in FleetOwner Whether you know it or not, your company has a reputation among your employees. And that is true whether you have taken time to establish your “brand” or not, according to a Hireology blog by Chelsea Verstegen. Your brand is also about how others outside your company […]
We may not yet be in the throes of winter weather, but with all of the disruption caused by the pandemic, it is definitely not too early to winterize your fleet. As the virus spikes and the fear of further lockdowns or restrictions continue, it is absolutely vital that trucking […]
Originally posted in FleetOwner The National Highway Traffic Safety Administration (NHTSA) recently issued a press release urging vehicle owners “to take immediate action when notified of a safety defect.” While the release was aimed at automobile owners, I think it is applicable to owners of commercial vehicles as well. According to NHTSA, […]
Originally posted in FleetOwner October marked the 17th year of National Cybersecurity Awareness Month. The U.S. Department of Homeland Security and the National Cyber Security Alliance launched the initiative in 2004 to raise awareness about the importance of cybersecurity in our personal and business lives. With more of us working […]
The bad news: COVID-19 is forcing fleets to re-asses every aspect of their business. The good news: COVID-19 is forcing fleets to re-asses every aspect of their business. Last month, TruckingInfo published an article discussing how fleets are looking at various ways to run leaner in order to survive this […]
Every business knows that good customer service matters, but are you paying close enough attention to the service your customer experiences? Successful businesses understand that in today’s competitive business environment, a customer-centric philosophy is the most important step towards that success. That means every aspect of the organization looks at […]
Originally published in FleetOwner I recently saw a very concise explanation from Bamboo HR on common payroll mistakes. I want to share the information with you, because mistakes in payroll can damage employee relations and also can have legal repercussions. There are two types of employee classifications — exempt and nonexempt. […]
COVID-19 has changed the way we purchase goods…what will that mean for one of the trucking industry’s biggest problems, the driver shortage? I recently wrote an IdeaXchange blog that discussed how e-commerce is changing the way fleets choose their equipment based on load size and distance. The e-commerce trend began […]