Instead of a bridge over troubled waters, the US is plagued by water running under troubled bridges. In today’s polarized environment, it is rare to find something that just about everyone can agree upon. The one topic that creates bipartisan ire is the sad, sad state of our national infrastructure. […]
We live in a world that seems to reject failure, yet failing is often the precursor of success. In a recent IdeaXchange blog, “Moving your company beyond the ordinary,” I wrote about how, in today’s increasingly competitive business environment, success very much depends on differentiating yourself from the rest; to […]
The focus on the technician shortage is usually about the skillsets needed to work with today’s technology, but that doesn’t mean techs don’t have to know how to maintain yesterday’s trucks. Just last week, I posted a blog, “New Technology Means New Challenges for Technicians,” which addressed the new skillsets […]
Is there a technician shortage or a qualified technician shortage? Today’s truck technology makes this question more pointed than ever. In the last two weeks, two articles in two trade publications address different parts of the issue as to how technology is impacting the ever-present technician shortage. One of the […]
With the local weather teams predicting the coldest day in recorded history in Chicago, it seemed like a great time to go to Charlotte. Sleet and snow were falling as I slowly made my way to the airport for an early morning flight. I checked my phone repeatedly for alerts that my […]
Some may think that the two words in the title are interchangeable; I guarantee you they are not. Earlier this month, I posted an IdeaXchange blog, “It’s never too soon to transform your business.” In my blog, I discussed a presentation by author and futurist, Daniel Burrus, which covered the […]
If Siri or Alexa are part of your life, then you are already experiencing the wonder of AI. AI (or artificial intelligence) at one time was the stuff of sci-fi fantasy (think Westworld or Terminator), but the concept of machine learning or deep learning is already a part of many […]
There is no disputing the fact that e-commerce has completely upended the retail industry; but it’s also affected every aspect of their supply chain … including shipping and delivery. If you had searched for the term “final mile” as it pertains to shipping a decade ago, you would have had […]