Hopefully, we are all doing our part to help during the COVID-19 crisis. For most of us, that means staying at home and social distancing, but some people and some industries are doing so much more. This statement really became clear to me last week when one of our NationaLease […]
Jane Clark
Having a good business is wonderful, but how do you take that business from good to great? It starts with leadership. Right now, we can see how leadership is essential. Change will come, whether you are prepared or not and often comes with great challenges. That is exactly what the […]
It is a disconcerting time in our world right now. The Coronavirus has now affected not only the world’s health, but the financial markets, the supply chain, travel, and more recently, even most people’s daily routines. Cancellations and postponements are happening on a daily basis, leaving many of us wondering […]
If you think digital technology and the internet has replaced the need for human contact when it comes to customer relationships, think again. Here are the five P’s that may make the difference. There is no question that the way we do business, whether as a private consumer or as […]
Exactly one month ago, I posted a blog on this site regarding the disruptive potential of the coronavirus. I had no idea how quickly those concerns would come to pass. When I first posted the blog, “The Bug that Is Impacting Trucking” one month ago, the number of those infected […]
Employee engagement is something that is talked about in company boardrooms and management meetings frequently. But if you are not taking implementing initiatives seriously, you may be cutting your company off from the best possible workers. At a recent NationaLease meeting, one of our presenters was Thomas Walter, chief culture […]
Despite some notable exceptions (Winnipeg in January, and Toronto in February to name a couple), I try to plan my winter trips to warmer climates. It helps to cut down on the inevitable winter weather travel delays, and has the added benefit of allowing me to see the sun a […]
Having trouble recruiting technicians? Maybe you’re not looking in the right place. I have written so many times about the shortage of technicians in our industry. It is a subject, along with the driver shortage, that is discussed at most industry meetings and in virtually all trade publications. In the […]