Originally appeared in FleetOwner. The transportation industry has always been about getting goods where they need to go. But today, that’s no longer enough. In an era where customer expectations are sky-high and patience is at an all-time low, customer experience has become a major differentiator. E-commerce has reshaped buyer […]
Fleet Management
108 posts
Originally appeared in FleetOwner. Construction zones. Emergency roadwork. Multi-mile backups caused by everything from minor fender benders to massive infrastructure projects. If you’re managing a fleet, chances are you’re feeling the pressure of increased congestion—and so are your margins. You’re not imagining things: Congestion is getting worse. The 2024 TomTom Traffic […]
Originally appeared in FleetOwner. In today’s economic landscape, uncertainty looms large over most businesses, forcing them to make critical decisions about their organization’s future. For our industry, this uncertainty is palpable, driven by factors such as tariffs on imports from Mexico and Canada as well as other offshore sources, and […]
Originally appeared in FleetOwner. Change is, and always has been, inevitable. But change is happening exponentially faster than in the past, and keeping up with these changes can be incredibly challenging and disrupting, especially in the workplace. It’s happening so quickly that it’s become literally exhausting as noted by a Harvard […]
Originally appeared in FleetOwner. If anyone is questioning the future health of the commercial trucking industry, perhaps they should pay attention to tech mogul Bill Gates. Known for his forward-thinking investments, Gates made waves with his third-quarter stakes in FedEx and Paccar. The Daily Mail captured the sentiment perfectly in […]
Originally appeared in FleetOwner. At the close of each year, FleetOwner highlights its top 10 articles across various categories, providing a glimpse into the issues and trends shaping the industry. This year, I was honored to have three of my articles recognized in the “Top 10 FleetOwner IdeaXchange Articles of […]
Originally appeared in FleetOwner. Artificial intelligence is transforming industries at an unprecedented pace, prompting both anticipation and apprehension among workers. While the technology promises significant productivity and efficiency gains, it also raises valid concerns about job displacement. These fears are grounded in historical reality: The printing and publishing industry, for […]
Originally appeared in FleetOwner. Artificial intelligence is revolutionizing industries worldwide, and the global supply chain is no exception. At a recent NationaLease meeting, Jake Hoffman, Chief Technology Officer at Gnosis Freight, traced the origins of AI back to the 1950s, where it had its roots in both science and science fiction. […]