Just-in-time (JIT) inventory has been a way for companies to optimize profits for decades. Now we many need to redefine JIT. Toyota is credited with the concept of JIT manufacturing,…
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We live in a digital age ordinarily, but when so many workers (and that includes executives) are sheltering in place, digital becomes an effective and necessary way to communicate. In…
Hopefully, we are all doing our part to help during the COVID-19 crisis. For most of us, that means staying at home and social distancing, but some people and some…
Having a good business is wonderful, but how do you take that business from good to great? It starts with leadership. Right now, we can see how leadership is essential….
It is a disconcerting time in our world right now. The Coronavirus has now affected not only the world’s health, but the financial markets, the supply chain, travel, and more…
If you think digital technology and the internet has replaced the need for human contact when it comes to customer relationships, think again. Here are the five P’s that may…
Exactly one month ago, I posted a blog on this site regarding the disruptive potential of the coronavirus. I had no idea how quickly those concerns would come to pass….
Employee engagement is something that is talked about in company boardrooms and management meetings frequently. But if you are not taking implementing initiatives seriously, you may be cutting your company…
Despite some notable exceptions (Winnipeg in January, and Toronto in February to name a couple), I try to plan my winter trips to warmer climates. It helps to cut down…
Having trouble recruiting technicians? Maybe you’re not looking in the right place. I have written so many times about the shortage of technicians in our industry. It is a subject,…
