Originally appeared in FleetOwner. “How do you measure success?” It’s a simple question—but one every business must answer with precision. Without a clear understanding of what success looks like, it’s impossible to prove value, build trust, or make data-driven decisions. At a recent NationaLease meeting, Chris Fisher, VP of operations for Miller Dedicated […]
Organizational Leadership
7 posts
For the trucking industry, there are always the ongoing concerns regarding shortages of drivers and technicians. What isn’t discussed as often as it should be is the need for good managers…in every department. During the Great Resignation and beyond, having the right managers in place is the best way to […]
Last week, I posted an IdeaXchange blog that discussed how to set effective business goals. The goal of setting goals is not to post utopian or “pie in the sky” expectations, but to set goals that are achievable. In the blog I detail the following tips: Get buy-in from company […]
Originally published in FleetOwner I listened to a webinar a few weeks ago put on by 15Five that asked the following question: Manager or leader — which one are you? Jeff Smith, director of 15Five’s Best-Self Academy, suggested that managers focus on controlling things while leaders cause their employees to grow; leaders inspire employees. […]
People don’t quit their jobs…they quit their bosses. In the movie, Horrible Bosses, employees consider unique and unacceptable ways of getting out from under terrible, abusive supervisors. Fortunately, that’s not the way people handle that situation. Unfortunately, the employee usually ends up leaving the company. If the person was, by […]
There are those who see the challenges created by a crisis and grow to meet those challenges. The same is true for businesses. My recent IdeaXchange blog, printed in full below, asks some tough questions. What will your answers be? “I honestly cannot think of one thing that was not […]
Having a good business is wonderful, but how do you take that business from good to great? It starts with leadership. Right now, we can see how leadership is essential. Change will come, whether you are prepared or not and often comes with great challenges. That is exactly what the […]